Frequently Asked Questions (FAQ)

What types of devices do you repair?

We specialize in repairing smartphones and tablets from various brands, including Apple, Samsung, Huawei, and more. Our services cover issues like screen replacements, battery issues, and software troubleshooting.

How long does a typical repair take?

Repair times vary depending on the issue. Minor repairs, such as screen replacements, usually take 1-2 hours, while more complex issues may take a day or more. We’ll provide you with an estimated timeline when you bring in your device.

Do I need to make an appointment for a repair?

While appointments are not required, we recommend scheduling one to ensure we can give your device the attention it needs as soon as possible. Walk-ins are welcome, but wait times may vary.

What should I do before bringing my device in for repair?

Please back up your data and remove any passwords or locks. If possible, remove your SIM card and any external storage. This helps us provide a smoother repair process.

Do you offer a warranty on your repairs?

Yes, we offer a warranty on our repair services. Typically, our warranty covers parts and labor for 30 to 90 days, depending on the specific repair. Please ask for details when you come in.

Can you repair water-damaged devices?

We do offer water damage assessments and repairs, but the success rate can vary. If your device has been exposed to water, bring it in as soon as possible for the best chance of recovery.

How much will the repair cost?

Repair costs depend on the type of damage and the device model. We provide a free diagnostic service to assess the issue and will give you a quote before proceeding with any repairs.

What payment methods do you accept?

We accept various payment methods, including cash, credit/debit cards, and mobile payment options. Feel free to ask if you have a specific payment method in mind.

Can I watch the repair process?

For some repairs, we can accommodate customers who wish to observe the process. Please ask our technician if this is possible for your specific repair.

What if my device is beyond repair?

If we determine that your device is irreparable, we’ll inform you of the findings and discuss possible alternatives, including recycling options or recommendations for a new device.